Before you begin your warranty claim online, be sure that you have:

  • The serial number of the product
  • Images of the product and defect as outlined below
  • Due to the technical nature of pool lifts and pool lighting please contact our customer service department at customercare@srsmith.com

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Submission of this claim does not guarantee credit or product replacement. Credits and replacements are given at the discretion of S.R.Smith.

You may also download our PDF Warranty Form and email it back to us instead of filling out the form below.