Request Info: Warranty Claim Process
Before beginning your warranty claim online, be sure that you have:
- The serial number of the product
- Images of the product and defect as outlined below
- The address and phone number of where the product is physically installed
Please note that S.R.Smith's limited warranty is valid for three (3) years from the date of manufacture. Submission of this claim does not guarantee credit or product replacement. Credits and replacements are given at the discretion of S.R.Smith.
You may also download our PDF Warranty Form and email it back to us instead of filling out the form below.