Before you begin your warranty claim online, be sure that you have:

  • The serial number of the product
  • Images of the product and defect as outlined below
  • The address and phone number of where the product is physically installed

I am a

Distributor Facility Manager Homeowner

Contact Information

Replacement Shipping Address

Product Information

Please Contact Us for assistance finding your product's serial number.


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Upload Images

For all products, attach a detailed photo of the defect, an overall photo showing the product and its installation area, and a LEGIBLE photo of the serial number decal in JPEG, GIF, or PNG format. If the product is a board, also attach a photo of the underside of the board.Combined size of uploaded images should not exceed 10 MB.

Your data will only be used for the purpose related to the function of this form.

All required fields must be filled out prior to form submission.

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