Please note that submission of this claim does not guarantee credit or product replacement. Credits and replacements are given at the discretion of S.R.Smith.
For all products, attach a detailed photo of the defect, an overall photo showing the product and its installation area, and a LEGIBLE photo of the serial number decal in JPEG, GIF, or PNG format. If the product is a board, also attach a photo of the underside of the board. Combined size of uploaded images should not exceed 10 MB.