To increase the delivery speed of our high-volume slides and to address ongoing COVID related manufacturing constraints, we will be temporarily suspending production of our heliX2® and Cyclone slides until further notice. This suspension will be effective starting February 1, 2021. All current orders in-house will be filled but no new orders for these two models will be accepted until further notice.
We appreciate your understanding in this matter as we work to get back to our historical delivery schedule. If you have any further questions on this matter, please contact us at customercare@srsmith.com or call 800-824-4387. Representatives are available to assist with your questions form 6:30am to 5:00pm PST Monday through Friday.